Reviews of Hoke's Heating and Air
(Based on 3 rated reviews)
Product or service reviewed: Thermostat/AC Trouble
We really, really appreciated the quick response from Hoke's. We were having issues with our Nest Thermostat E and our air had gone out, of course during this little heat wave. James came out quickly and after listening to what was going on quickly identified a couple possibilities. James was very polite, professional, knowledgeable, and honest. He quickly fixed our problem and even helped us navigate our Nest Thermostat and ensured everything was properly working. We really appreciated his down-to-earth personality, as we were expecting this to be a stressful experience. James came in and saved the day! We will only be using you guys from now on for all our H/A needs. Again, thank you, James! You're the best!
Product or service reviewed: Carrier furnace and heat pump
I'm want to say what a great experience I had with this installation. James Tidd took care of every aspect of this and would not leave until everything was done right. The two installers were very good workers and all three were knew just what was needed to do the job correctly. All three are valuable employees and I feel fortunate to have had them do this work for me. Many thanks!
Product or service reviewed: Carrier Air conditioner
We have had our Air Conditioner for about a year. Hoke Air Conditioning-has exceeded our expectations at every turn. As we were going through our due diligence, they provided the information on energy savings, not only were they unbelievable. One of our utility companies, wanted to have technician come out and check our meeting because our consumption had dropped so much it had to be a malfunctioning meter. Now if the car makers could do that well with their MPG information. We would all be happier. Service and support is beyond belief. First you only have to call once, Second, they tell you when they can do it. They come when they say they will. They fix the problem, then they made sure that we were happy with the fix. I could not give them a higher recommendation. Simply a great organization. Thank you Hoke Air conditioning for all that you do.